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Consultation咨询 1
[摘要]
A：May I help you?
B：Yes.I’m a financial manager of the Rui Hua Company.
A：I’m very glad to see you.
B：We want to open a US dollar account with your bank.Could you tell me the procedures?...
A：May I help you?
B：Yes.I’m a financial manager of the Rui Hua Company.
A：I’m very glad to see you.
B：We want to open a US dollar account with your bank.Could you tell me the procedures?
A：You need an approval to open a foreign currency account with the State Administration of Foreign Exchange by submitting the business license and application form.
B：What shall we do next?
A：Then you go through the formalities for opening a foreign currency account with our bank by submitting the Certificate of Use of Foreign Exchange Account and the Foreign Exchange Account Opening Notice issued by the State Administration of Foreign Exchange?
B：I see.Thank you. 1
A：您需要什么服务吗？
B：是的。我是瑞华公司的财务经理。
A：见到您我非常高兴。
B：我们想在贵行开一个美元账户。请问有哪些程序？
A：首先你们应把营业执照和申请开立外汇账户的申请书呈交国家外汇管理局进行报批。
B：下一步该怎么办呢？
A：然后你们凭外管局核发的“外汇账户使用证”和“外汇账户开户通知书”来我行办理手续。
B：我明白了。谢谢。
2
A：Hello.Is this the Business Department of ICBC?
B：Yes.This is Xiao Wang speaking.
A：Can I inquire about my account balance by telephone?
B：Of course.You can do it through our telephone Banking Service.
A：Telephone Banking Service.What is that?
B：It is a call center which provides you with banking services.
A：How does it work?
B：You can dial the number,95588,then follow the instructions.
A：I understand.Thank you.
B：You’re welcome back any time. 2
A：喂。您是工行营业部吗？
B：是的。我是小王。
A：我能通过电话查询我的账户余额吗？
B：当然可以。您可以通过电话银行查询。
A：电话银行。怎么回事？
B：电话银行是电话中心，它通过电话为您提供银行服务。
A：如何操作呢？
B：您拨95588号码，然后按指令办即可。
A：我懂了。谢谢。
B：欢迎您随时光顾。
3
A：Excuse me.Is this the Peony Credit Card Department of ICBC?
B：Yes.What banking services do you need?
A：I’d like to apply for a Peony Credit Card.Is that all right?
B：Certainly.Do you want a personal card or a company card?
A：A personal card.
B：First,you need to fill out the application form and provide a photocopy of your ID card and then a photocopy of a guarantor,who also has to sign the application form.
A：Is any deposit necessary?
B：Yes.1,000 RMB yuan is required for any personal card.One more thing,you should pay handling charges for this service.
A：I know.How long does it take?
B：You’ll get your card in a week after we have received the required documents from you. 3
其它培训参考信息：
Opening an Account开立账户
Making Deposits存款
Withdrawing Money取款
Money Exchange货币兑换
Remittance汇款 2
Remittance汇款 1
票据结算会话实例
外汇兑换常用句型
信息来自互联网，敬请核实，谨慎使用
