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Reporting a Lost Card信用卡挂失 4
[摘要]
A:I lost my Great Wall International Card yesterday.
B:I’m sorry to hear that. Have you reported the loss of it?
A:Yes,I have.But, can I get a new one?
B:Exactly. May I know your name?
A:M...
A:I lost my Great Wall International Card yesterday.
B:I’m sorry to hear that. Have you reported the loss of it?
A:Yes,I have.But, can I get a new one?
B:Exactly. May I know your name?
A:My name is John Smith.
B:Please tell me your card number and PIN number if you have them.
A:The card number is 1666 1611 and the PIN number is 575859.
B:Please show me your identification card.
A:This is my passport.Here you are.
B:We’ll have to confirm your identification.When we’re convinced that you’ve really lost your card, we’ll renew a card for you.
A:When shall I come here to get it?
B:Don’t hurry.We will call you up once it’s completed.
A:Okay.
B:Please fill out the application form and pay the handling fee and annual fee.
A:All right.Thank you.
B:I’ll be glad to.Once you have a Great Wall Card,we will serve you long-term wherever you are. A:昨天我把长城国际卡给弄丢了。
B:真遗憾。您办理挂失了吗？
A:是啊。我能办一张新卡吗？
B:完全可以。您叫什么名字？
A:我叫约翰·史密斯。
B:请告诉我您的卡号和密码。
A:卡号是1666 1611，密码是575859。
B:请出示您的身份证件。
A:这是我的护照。给您。
B:我们必须证实您的身份。当我们确信您已将卡丢失，我们会给您补一张新卡。
A:我什么时候来取卡呢？
B:别着急。一旦办好我们就给您打电话。
A:好的。
B:请填写申请书，付手续费和年金。
A:好的。谢谢。
B:很乐意。您一旦拥有长城卡，我行将为您终身服务。
其它培训参考信息：
Reporting a Lost Card信用卡挂失 3
Reporting a Lost Card信用卡挂失 2
Reporting a Lost Card信用卡挂失 1
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